By Quini Team March 20, 2024 No Comments

The ability to seamlessly upsell wine is not just a skill but an essential component of delivering exceptional service. With QUINI SOMM, this art of upselling transcends traditional boundaries, empowering restaurant staff to effortlessly elevate the dining experience from day one on the job. Even amidst concerns of staff churn in the industry, QUINI SOMM stands out as a game-changer, delivering significant return on investment by enabling even new staff to master the art of upselling wines.

Mastering Effortless Upselling with QUINI SOMM:

Accessible Knowledge Base: Using handy technology, staff gain instant access to a wealth of knowledge about each wine on the list. Detailed tasting notes of their wines, curated by experienced sommeliers, provide insights into flavor profiles, aromas, and ideal pairings. New staff members can leverage this accessible knowledge base to confidently recommend wines to patrons, regardless of their experience level.

Dynamic Wine Lists: QUINI SOMM’s dynamic wine lists enable managers and sommeliers to strategically position wines based on various factors of their choice. This real-time adjustment ensures that staff are always directed towards recommending wines that improve service and maximize revenue potential, without additional effort.

Seamless Integration: Integrating QUINI SOMM into the upselling process requires minimal effort from staff. The intuitive interface allows even new hires to navigate through wine lists effortlessly, making informed recommendations based on patrons’ preferences and meal selections.

Enhanced Training Efficiency: Training new staff members on wine knowledge and upselling techniques can be time-consuming. However, with QUINI SOMM, the learning curve and, importantly, timeline, is significantly reduced. New hires can quickly familiarize themselves with the platform, enabling them to effectively upsell wines from their first day on the job.

Quick Deployment: QUINI SOMM can be put to work in one day, accelerating a restaurant’s path to increased wine sales. A turnkey solution that supports the manager or sommelier’s goals virtually without demanding any of their time. Staff training on the effective use of the platform, delivered by Quini, further amplifies results.

Actionables for Implementation:

  • Incorporate QUINI SOMM into the onboarding process for new staff members, providing hands-on training and guidance on utilizing the platform effectively.
  • Encourage ongoing engagement with QUINI SOMM’s resources, fostering a culture of continuous learning and improvement among staff members.
  • Monitor the performance of new staff members in upselling wine, providing feedback and support to ensure their success in leveraging QUINI SOMM to its fullest potential.
  • Highlight the role of QUINI SOMM in maximizing return on investment by empowering staff members to excel in wine sales from day one on the job.

With QUINI SOMM as a cornerstone of their training and development strategy, restaurants can equip new staff members with the tools and knowledge they need to excel in upselling wine, driving revenue growth and enhancing the overall dining experience.

By Quini Team February 6, 2024 Comments Off on Wine Wizardry: Helping Servers Recall Priority Wines Effortlessly


In the dynamic landscape of restaurant service, the constant retrieval of intricate details for every wine in your collection presents a significant challenge. This challenge becomes even more critical when you need your team to emphasize specific wines, directly impacting operations and financial outcomes.

Enter a transformative solution for effortless wine recall mastery:

Breaking the Repetition Cycle:

Acknowledging the daily obstacles faced by restaurant servers, where multitasking and information overload are constant companions, the revolutionary concept of effortless recall mastery takes the spotlight. Departing from repetitive verbal communication, this paradigm shift relies on a silent expert, delivering precise information about target wines that sommeliers or managers specifically want staff to highlight.

Effortless Recall Mastery in Action:

Navigating through an extensive list of wines to pinpoint the few that demand emphasis is now foolproof. Effortless recall mastery, powered by the QUINI SOMM platform, ensures that front-of-house staff, whether seasoned or new, easily remember target wines, presenting them to patrons with confidence. The user-friendly interface allows servers to focus on exceptional service without the burden of memorization.

Seamless Deployment, Rapid Impact:

This revolutionary solution seamlessly integrates into current restaurant operations, ensuring swift assimilation and providing an almost instantaneous return on investment (ROI). Whether staff members are seasoned veterans or newcomers to the restaurant or the world of wine, they quickly adapt to effortlessly recalling target wines, enhancing their proficiency in recommending and upselling with strategic precision.

Key Takeaways:

Precision and Focus: Effortless recall mastery centers on delivering specific target wines and information that sommeliers or managers want their staff to prioritize, ensuring strategic precision in your wine service.

User-Friendly Interface: The platform’s intuitive design facilitates a quick understanding of target wines, elevating overall service quality.

Immediate Impact: Rapid deployment results in nearly immediate ROI, as staff members master the art of recalling target wines, enhancing the dining experience and promoting the right wines according to sommelier or management priorities.

In Conclusion:

Effortless wine recall mastery emerges as a beacon of efficiency in the bustling world of restaurant service. Providing a tool that precisely delivers information about specific target wines, this transformative approach not only streamlines wine service but significantly contributes to increased revenue and profits. As restaurants strive to stay ahead in a competitive landscape, embracing effortless recall mastery becomes synonymous with presenting the right wines every time, with confidence, fostering success for both staff members and the organization as a whole.

By Quini Team January 18, 2024 Comments Off on Tech Tools Every Restaurant Should Have for Efficient Wine Service

In the ever-evolving landscape of the restaurant industry, leveraging technology is paramount to streamline operations and enhance the overall dining experience. This article delves into the essential tech tools that every restaurant should incorporate for efficient and seamless wine service. From managing transactions to optimizing table turnover, these tools redefine the way restaurants approach their wine programs.

Explore the Latest Point-of-Sale (POS) Systems for Streamlined Transactions

The cornerstone of efficient wine service lies in a cutting-edge POS system. These advanced systems go beyond traditional cash registers, offering features such as real-time transaction processing, inventory management, and integration with payment gateways. Modern POS systems not only expedite wine transactions but also provide valuable insights into sales trends and inventory levels.

Takeaway 1: Invest in a state-of-the-art POS system to streamline wine transactions, enhance accuracy, and gain valuable data insights for informed decision-making.

Implement Reservation and Table Management Systems to Optimize Wine Service

Efficient wine service begins with smart reservation and table management systems. These tools enable restaurants to organize and optimize seating arrangements, reducing wait times and enhancing overall customer satisfaction. By efficiently managing reservations and table turnover, restaurants can ensure a smoother flow of wine service and create a more enjoyable dining experience for patrons.

Takeaway 2: Integrate reservation and table management systems to optimize wine service, minimize wait times, and create a more organized and pleasant dining environment.

Integrate Digital Wine Lists and Mobile Ordering Apps for a Seamless Customer Experience

Digital innovation transforms the way customers interact with wine menus. Digital wine lists, often accessible through mobile apps or an intelligent, specialized application well integrated the restaurant website, provide customers with detailed information about each wine, including tasting notes and food pairings. Integrating such informative tools further enhances the customer experience, allowing patrons to select wine conveniently and more quickly, from their smartphones, even as they await to be seated.

Takeaway 3: Enhance customer engagement by adopting digital wine lists and mobile ordering apps, providing a seamless and personalized wine selection process.

Conclusion

In the competitive landscape of the restaurant industry, embracing technology is not just a trend; it’s a necessity for sustained success. By incorporating advanced POS systems, reservation tools, and digital wine lists, restaurants can redefine their wine service, ensuring efficiency, accuracy, and a superior dining experience. Embrace these tech tools, uncork the potential of your wine program, and witness your restaurant flourish in the digital age.

By Quini Team January 5, 2024 Comments Off on Mastering Wine Selection for Your Restaurant: A Comprehensive Guide

In the vibrant world of restaurants, mastering the art of wine selection becomes a cornerstone of success, not just an option. Delighting customers and elevating the overall dining experience hinges on a well-curated wine list. This comprehensive, actionable guide dives into the strategies and considerations that a good sommelier would consider essential for creating a diverse and appealing wine program that caters to different tastes and budgets.

CURATE A DIVERSE AND APPEALING WINE LIST

Understand the importance of offering a variety of wine selections that cater to diverse tastes and preferences. From robust reds to crisp whites, ensure your list spans various varietals.

Balance your wine list to reflect the preferences of different customers, creating a dynamic experience for each guest. This includes incorporating sparkling wines, dessert wines, and other unique styles.

Infuse creativity into your wine list by featuring both well-known and lesser-known labels. This diversity adds an element of excitement for patrons eager to explore new and distinctive options.

BALANCE POPULAR CHOICES WITH UNIQUE SELECTIONS

Identify and feature popular, crowd-pleasing wines that resonate with a broad customer base. These well-loved options can serve as reliable go-tos for patrons seeking familiar and satisfying choices.

Showcase unique and lesser-known wines that distinguish your offering from competitors. This can create a sense of discovery for customers, encouraging them to explore and try something new.

Keep your wine list dynamic by rotating selections periodically. This strategy ensures that regular patrons find fresh options on each visit, enhancing their overall dining experience.

IMPLEMENT STRATEGIES FOR ACCOMMODATING DIFFERENT BUDGETS

Offer a range of price points to cater to diverse clientele. From affordable yet quality options to premium selections, having a variety of price ranges ensures that your wine program is accessible to all.

Implement value-driven options without compromising quality. Special promotions, discounts on certain bottles, or wine flight options can provide customers with affordable choices while maintaining the integrity of your wine offerings.

Create special promotions or wine flights specifically designed for budget-conscious customers. These offerings can attract a broader audience and contribute to a positive dining atmosphere for a larger customer base.

CONCLUSION

Mastering wine selection is not just about having a static list; it’s an ongoing journey requiring a keen understanding of your customer base, market trends, and a commitment to providing a memorable dining experience. A well-curated wine program not only elevates your restaurant’s brand but also significantly contributes to overall customer satisfaction.