Every tweak you make and new process you implement to improve efficiencies in your restaurant, drives profits and revenue. Especially within your wine program. It’s a critical profit centre.
Here are 5 easy ideas to implement right now:
1) ADOPT A DIGITAL WINE TASTING NOTES POLICY FOR SOMMELIERS AND STAFF
Digital notes are key to remembering wine details. They are far easier and faster to create than paper tasting notes. They have legs and many uses beyond the tasting session, including being accessible on one’s mobile phone. A paper note goes into the trash or back of a drawer, never to benefit anyone again.
2) STREAM WINE LISTS, NOTES AND UPDATES TO STAFF VIA MOBILE
Running around repeating the same thing to ten staff, ten times, like a new feature wine with all its details, is a time drain. Staff should be selling and speaking with customers instead.
RELATED SOMMELIER VIDEO: http://ow.ly/RHeS30brMz0
3) GO DIGITAL WITH YOUR WINE MENU
Takes seconds to update and instantly deploys to staff cell phones, your POS or tablet behind the bar. Saves staff time going back and forth when they don’t find a wine in the cellar (frustration too). Going digital improves sales, customer service, experience and loyalty.
4) SKIP THE WEBMASTER
With the right digital wine list application for your website, you no longer need to go through your webmaster to update the website. Time is money. Just a tap on your tablet or laptop, is the way of the future.
5) RUN DIGITAL WINE TASTINGS AND TRAINING FOR STAFF
Your formal training sessions will become more consistent and efficient, and staff can self-train on a wine in a minute before their shift, when they can’t make a group session.
RELATED CASE STUDY: http://ow.ly/6Qkc30brMyj